The "Submitted URL has crawl issue" error in Google Search Console (GSC) indicates that Googlebot tried to crawl a URL but encountered a problem during the process. This issue can occur for various reasons, and resolving it requires identifying and fixing the underlying problem. Here’s a step-by-step guide on how to resolve this error:
1. Check for Server or Hosting Issues
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Cause: The server might be slow, down temporarily, or have issues like timeouts or connectivity problems.
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Fix:
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Check your server status: Ensure the server hosting your site is up and running. Use tools like Pingdom or UptimeRobot to monitor your site’s uptime.
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Check server logs: Review your server logs for error codes like 500 (internal server errors) or 503 (service unavailable). These errors could indicate temporary issues that affect crawling.
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Optimize server performance: Ensure your server is fast enough to handle requests and that there are no bottlenecks.
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2. Ensure the URL is Accessible
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Cause: The page might not be accessible due to a broken link, permission issues, or restrictions.
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Fix:
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Manually visit the URL: Open the URL in a browser to see if the page loads correctly. If you encounter a 404 error or any other problem, it indicates the issue.
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Check for broken links: Use a tool like Screaming Frog SEO Spider to check for any internal or external links that might be broken or lead to 404 pages.
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Verify HTTP status codes: Ensure the page returns a 200 OK status code, which indicates that it is available and properly configured for crawling.
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3. Check for Robots.txt Blockage
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Cause: The page might be blocked from being crawled by Googlebot due to rules in the robots.txt file.
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Fix:
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Review robots.txt: Open your robots.txt file and make sure that the URL in question isn’t blocked from crawling. For example, the rule
Disallow: /your-url
would block crawling. -
Use the Robots Testing Tool: In Google Search Console, you can use the Robots Testing Tool to check if Googlebot can crawl the specific URL. If the URL is blocked, you can modify your robots.txt file to allow it.
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4. Check for Noindex Tags
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Cause: A noindex directive in the page’s meta tag or HTTP header might be preventing Googlebot from indexing the page.
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Fix:
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Check the meta tags: Use the View Page Source option in your browser to ensure that the page does not contain a
<meta name="robots" content="noindex">
tag. -
Check HTTP headers: You can also check for a noindex directive in the HTTP headers using developer tools or a tool like cURL.
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If you find the noindex tag and want Google to index the page, remove the tag and re-submit the page in Google Search Console.
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5. Check for Redirects
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Cause: The URL might be redirecting to another URL (perhaps incorrectly), which is preventing Googlebot from accessing the correct page.
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Fix:
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Check for redirect chains: Use tools like Screaming Frog SEO Spider or Redirect Path to ensure that the URL is not part of a redirect chain or loop.
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Ensure proper redirects: If the page has moved, set up a proper 301 redirect to the new URL. Avoid using 302 redirects (temporary redirects), as they may confuse Googlebot.
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6. Check for JavaScript or Dynamic Content Issues
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Cause: If the page relies on JavaScript or dynamic content to load, Googlebot may have trouble crawling it, especially if there are issues with how the content is being rendered.
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Fix:
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Use the "URL Inspection Tool" in Google Search Console: This tool allows you to see how Googlebot renders the page, including whether it encounters JavaScript issues. If the page doesn’t render as expected, review the JavaScript code and fix any rendering issues.
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Ensure proper server-side rendering: If your website relies heavily on JavaScript for rendering, consider using server-side rendering (SSR) or dynamic rendering to ensure Googlebot can access the content properly.
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7. Resubmit the URL
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Cause: Sometimes the issue might be temporary or resolved by updates to your site.
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Fix:
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After fixing the issue, go to Google Search Console and use the URL Inspection Tool to re-submit the URL for crawling.
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If the page is fixed, you should see the status as "Crawled and indexed".
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8. Monitor Google Search Console for Updates
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Cause: Sometimes, Google might have temporary issues crawling your site, which could be reflected in the Coverage report.
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Fix:
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Wait a few days: If the error was caused by a temporary issue on Google’s end, it may resolve itself over time. Keep an eye on the Coverage report and check if the error clears up after some time.
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Look for new errors: Monitor GSC for new crawl issues, as Google may report new problems or confirm that the issue has been fixed.
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9. Check for Googlebot Access Restrictions
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Cause: Your server might be blocking Googlebot from crawling due to access restrictions, such as IP blocking or rate limiting.
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Fix:
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Check for IP blocks: Ensure that your server is not blocking Googlebot’s IP ranges or using security software that might restrict access.
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Review firewall settings: Make sure that the firewall isn’t preventing Googlebot from accessing the site.
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General Tips:
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Review Site Health Regularly: Consistently monitor Google Search Console to catch issues early. Regular checks of the Coverage report will help you stay on top of potential problems.
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Use the "URL Inspection Tool": This tool in GSC provides detailed insights into how Google sees your pages, and it can help you pinpoint the exact cause of crawl issues.
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Clear Cache and Re-submit: Sometimes clearing the page cache or performing other updates can prompt Google to re-crawl the page, which might help fix temporary crawl issues.
By following these steps, you should be able to resolve the "Submitted URL has crawl issue" error and ensure that Googlebot can successfully crawl and index your pages.